The Late-Payment Template Pack

Every email, line and script you need to chase a late invoice without sounding awkward or desperate. Fill in the brackets, hit send, get paid. 14-page PDF plus a plain-text copy for pasting into any email app.

What's inside

• 7-step reminder sequence. From a heads-up 3 days before the due date to a formal final notice before collections, each one a little firmer than the last.
• 7 tricky-situation replies. Broken promises, instalment plans, partial payments, disputes, pausing work, call recaps and the thank-you.
• 4 late-fee emails. Warning before the fee, applying it with the maths shown, waiving it once, and "pay by Friday and it's waived".
• Invoice wording. Payment-terms lines for Net 15, Net 30, due on receipt and deposits, plus late-fee and how-to-pay lines.
• 7 contract clauses. Payment terms, percentage and flat late fees, suspension of work, deposits, collection costs and ownership on payment.
• Reminder schedules. A day-by-day Net 30 schedule and a table that adjusts it for due on receipt, Net 15 and Net 60.
• Phone script. What to say, what to say back to the five most common excuses, and a voicemail that gets a call back.

A taste: the "ask for a date" email

Sent a week after the due date. It asks a question that can only be answered with a date, which is what actually moves an invoice.

Subject: Invoice #[number]: when can I expect payment?

Hi [Client name],

Invoice #[number] for [amount] is now a week past its due date of [due date].

Could you reply with the date payment is scheduled for? If something is holding it up, like a missing detail, a PO number or an approval, tell me and I'll sort it out today.

Payment link: [payment link]

Thank you,
[Your name]

Who it's for

Freelancers, consultants and small agencies who send invoices and are tired of writing the same awkward follow-up from scratch. The wording is calm and professional, so it protects the client relationship while making it clear you expect to be paid.

Questions